Use of FTP
Your FTP Software
information is contained within your account activation notice and
is needed to connect to your web site via FTP:
- FTP HOSTNAME
tells your FTP software to connect to the web server upon which
your web site resides. In general, the process of configuring the
various FTP software programs is the same.
WS_FTP for PC computer users and will be using it in the upcoming
Each time you
run WS_FTP the Session Profile window will be displayed. A profile
contains the information needed to connect to your web site. Creating
a profile now will eliminate the need for you to configure the software
each time you wish to connect to the web server via FTP. To create
a new profile, click the "New" button and enter a generic
profile name at the top of the Session Profile window. Next, enter
the userid, password and hostname for your web site as illustrated
Be sure to select
"Auto detect" for the Host Type. (see figure above) It
is best to select "Save Password" and "Auto Save
Config" to maintain these settings for future use. All other
fields can be left blank. You are now ready to connect to the web
server. Click "OK" to continue.
to Transfer Files
When you connect
to the web server, you will connect directly to the root ("home")
directory of your account. WS_FTP will display a split screen where
files on the left-hand side are within your own computer. (see figure
below) You will see one or more folders on the right-hand side such
as cgi-bin, cp, etc., which are landmarks suggesting a successful
connection to your website.
You can transfer
files directly to the root level and/or create subdirectories. The
only system directory that you may need to use is cgi-bin which
is where you should upload your own custom CGI scripts.
Our server will
look for a "home page" in the following order: index.html,
Be sure to upload
HTML documents and scripts in ASCII mode and images
in BINARY mode. To transfer a file to a subdirectory,
double-click the appropriate subdirectory to open it before transferring
the desired file(s).
As soon as a
file is uploaded to the web server, it is available for all to see.
If, after uploading a file, you are still unable to see the updated
file via Netscape, you need to clear both disk and browser cache.
This function can be found by selecting Options > Network Preferences
in Netscape. Remember that you must first be connected to the internet
through your local internet service provider in order to connect
to the web server.
Our UNIX operating
system is case sensitive. In other words, the file name "faq.html"
is NOT the same as "FAQ.html". If your HTML code references
a faq.html, but the actual file name is in uppercase, this will
result in a File Not Found error. This applies to directory names
To prevent errors,
we suggest naming all files in lowercase. Spaces and and special
control characters are generally not a good idea. The underscore
character ("_") is acceptable. You should avoid special
characters ( ! @ # $ % ^ & * : ' ) in file names. We suggest
that you keep the length of file names to a minimum. The tilde (~)
cannot be used in directory or file names.
to Mac Users
When using Fetch,
select "text" to transfer HTML pages and Perl scripts, and
select "raw data" to transfer images, sounds, movies, pdf
files, and most other formats.
PageMill may add
either a .bin or .txt extension to your files which must be removed
in order for such files to load properly.
Web Pages in Netscape
modify an HTML document and re-upload it to the server. After returning
to their web browser they click RELOAD only to find the original
document unchanged. This is a common occurrence for Netscape users
and is easily remedied by clearing the browser's disk cache. This
can be done in Netscape under Options > Network Preferences.
should I do if denied access via FTP?
- If you cannot
access your account via FTP, the FTP configurations may be incorrect.
- If you are
denied access AFTER entering your userid and password, you may
be using the wrong password.
- If you cannot
connect at all, or connect and then "hang", there may
be problems with your Internet connection.
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